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D. Wirken's Articles in VOIP

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  • Skype’s plummet - customer service freefall
    With the recent takeover of Skype by Ebay, Danny Wirken asks if Skype has forgotten to pack it’s parachute.

    With the internet booming in sales of products such as the Skype phone or free Skype download, the company is enjoying more publicity than ever before.
  • Skyping with yourself – the new VoIP phenomenon
    With the vocal complaints of a large number of Skype users now reaching fever pitch, Danny Wirken summarises the latest offering from problem-ridden Skype – talking to yourself.

    Not so long ago I could rely on Skype giving me a great connection.
  • Skype - A Victim of their own success
    With Skype refusing to answer emails promptly or even to update their ad-hoc customer service style, Danny Wirken ponders the paperless world of Skype.
  • Goodbye Skype – Hello Competition
    They’ve taken their time but there are now a plethora of companies offering quality competition to the Skype world of internet VoIP telephony. Danny Wirken takes a closer look.
  • A closer look at Skype’s competitors
    With the once loyal fans of Skype and SkypeOut now looking for a new company to service their internet telephony needs, Danny Wirken discovers some interesting truths behind many of the main competitors.
  • Skype versus Yahoo
    With the influx of complaints regarding Skype’s fall from grace, Danny Wirken measures up the top competitor and internet giant Yahoo!’s news internet telephony service.

    Cheaper, faster, better quality, better customer service and a brand you can trust.
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