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Pamela Scott's Articles

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  • 8 Tips on How to Read Body Language
    Our bodies communicate what we're feeling loudly and clearly. If you get angry in a conversation, your brain takes a minute or so to figure out how to respond without losing your temper. While your brain is doing its thing, your body is flashing signs that you are fuming. Here are eight tips for reading body language, so you can understand what's not being said.
  • Employees Need To Know Where They Fit In
    A key communication gap in most professional service firms involves what is called "line of sight." That phrase refers to how well an employee understands the entire business process and her connection to that process. This gap becomes evident when cuts have to be made.
  • What's Your Company Story?
    Your company story tells about your company, what you do for whom and why, with something about your people thrown in. It's more than just your vision and mission. It conveys your essence for being. It connects with people on an emotional level.
  • CEO Tips For Getting Staff to Understand You
    This article is directed to the CEO, but it can help anyone in a management position communicate more clearly with staff.
  • Focus on Communication Styles to Reduce Misunderstanding
    Clear communication consistently ranks as a priority for any organization to be successful. We expect clear, concise communications with our fellow workers. Instead, we should expect misunderstanding. It happens all the time.
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