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  • Interactive Voice Response
    This is a telephony technology, whereby someone uses a touch-tone telephone to interact with a database to acquire information from, or enter data into the database.
  • News and the Internet
    Most internet users are shunning traditional forms of media and trawling internet news sites for information. Most cite the instantaneous updates as a major contributing factor for their visits. Getting the news first is important to them. Another factor is the fact that most of the news available on the internet is free. However consumers are not aware of the hidden costs involved and whether most news is regurgitated or plagarised.
  • Outsourcing IT - Is it the best option for your organization?
    In an organization's entire sourcing life cycle, selecting a suitable IT services firm may prove to be one of the trickier task. How do you strike a balance between your IT needs and your company's IT budget, and at the same time make a wise decision on the IT services firm to outsource to?
  • What are the technical differences between traditional phone system and VoIP system?
    An overview on the technical differences between the conventional phone system and the VoIP system.
  • How VoIP Is Used
    VoIP looks set to create the next revolutionary wave in the IT field. But how many of us (the "layman" consumers) really knows how to efficiently make use of the VoIP technology, the latest in-thing in town?
  • VoIP 101: Voice over IP for Beginners
    New to the VoIP scene? Confused by the seemingly complicated VoIP system? Read on to equip yourself with the basic VoIP knowledge.
  • VoIP is Gaining Popularity in Asia
    Internet telephony is now a billions business in Asia and is expected to grow by at least 20 per cent annually. Enterprises who initially wary of VoIP due to reliability and investment seems to have finally overcome their initial resistance.
  • VOIP FOR ENTERPRISE
    Why choose VoIP? Two reasons, 1) properly chosen and implemented, IP solutions for key business apps (interoffice voice networking, remote agent/home worker, IP PBX/LAN telephony, etc.) are cheaper to operate, maintain, and upgrade than comparable solutions using switched digital or analog phone service. 2) IP solutions are also more powerful, flexible, feature-rich, and interesting than conventional stuff.
  • Tracking your emails with mailtracking.com
    Email security is important issue today in the business world. I recently signed up for a service which allows me to see exactly what happens to my emails after they leave my outbox and how the information in my email is being used.
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